REFUND POLICY

ICOT College Grounds for a refund or partial refund of fees:

a) Irish Study Visa extension refusal (for students who are not successful in obtaining their visa). Any application for a refund must be made in writing and must be accompanied by both a copy of the rejection letter from the GNIB and a copy of their stamped passport. Please note: the rejection letter issued by the GNIB will be evaluated by the College in order to assess grounds for any refund. All original letters issued by the College along with the student’s GNIB card must be returned to ICOT College administration before any refund
can be considered.

b) Illness or disability suffered after the student’s enrolment has been confirmed. In any such instance, a doctor’s certificate would be required to confirm.

c) Upon arrival in Dublin, should any student be refused access into Ireland for any reason, any application for a refund must be made in writing and be accompanied by both a copy of the rejection letter from the GNIB and a copy of their stamped passport. Please note: the rejection letter issued by the GNIB will be evaluated by the College in order to assess grounds for any refund.

i) A refund will only be granted in respect of fees which have been paid for the most recent year in which (a), (b) or (c) occurs. There is no automatic right to a refund of fees if at any time a student changes his/her mind about studying at ICOT College.

ii) After course commencement, any student wishing to submit a refund request for any reasons as specifically detailed above (a, b or c) will be required to have achieved a minimum attendance of 85% in accordance with GNIB student visa requirements at the time of request.

iii) If a student withdraws after course commencement no refund will be given.

iv) All course cancellations must be made in writing using the Academy’s “Tuition fees Refund” form before course commencement date.

v) Students that are found to have provided incorrect information, resulting in their visa being refused, shall be exempt from any form of refund.

vi) Please note an Administration fee of €300, plus €150 for health insurance fee (if already applied) and plus €150 for learner protection (if already applied), will be deducted from all refunds given.

vii) If you miss your flight or it is delayed you must notify the school or your agent in advance, otherwise the transfer will not be refunded.

viii) Also, if you give up or stop staying at the accommodation during the period booked, a refund will not be given.

ix) If the refund is applicable, it must be requested online through  the Refund Form below. The period for refund is from 6 to 10 weeks.

HOLIDAYS POLICY

Students are allowed to take a holiday after studying for at least 8 weeks and with at least 80% attendance. Students can take up to 1/3 of the time that they have already studied. For example, after 9 weeks students can have 3 weeks holiday, and after 12 weeks, they can have 4 weeks holiday. Holidays must be booked at least 3 days in advance and will depend on their attendance.

Holidays may be granted outside these conditions in cases of extenuating circumstances. In that case students should provide proof. This does not include Christmas holidays when the school shuts for four weeks and Easter holidays when the school is closed for 1 week. Student holiday periods from 1st January 2015 – understanding the new rules.

Changes coming in from January under a new government policy will standardise the holiday periods in which international students can work for all types of course – from English Language to PhD. Students on English programmes in particular have been used to very flexible holiday periods in the past and will need to consider what the changes will mean.

From 01 September 2016, non-EU/EEA International Students will be able to work full-time (upto 40 hours per week) during two periods of the year only – reflecting the traditional summer and winter college holidays:

  • Summer break: 1st June – 30th September (4 months)
  • Winter break: 15th December – 15th January (1 month)

Accommodation POLICY

If the dates of arrival and departure in the city where the services take place do not coincide with the days of accommodation stipulated by the Contractor, it is the Contractor’s responsibility to secure additional accommodation, which is not included in the cost and depends on availability.

Accommodation cancellation applications must always be provided in writing. This should be provided at least forty-five (45) days in advance of the agreed starting date. Please note Administration Fees will not be refunded. In the case of accommodation cancellations being made after the Contractor’s starting date, the Contracted will not be held responsible, and the Contractor is not entitled to claim a refund.

ATTENDANCE POLICY

Visa students who attend a course at ICOT College are obliged by law to have an attendance rate of greater than 85%. This can only be achieved by missing no more than 18 days throughout the course of 25 weeks. ICOT College strongly encourages students to complete their full 25 weeks of study in one block.
Students who miss any 2 days or any 4 classes in any given week will be removed from the attendance list and sent a warning letter. Attendance will continue to decrease as long as a student is off the list and does not return.

When any student receives a warning letter, he/she must fill in the Request Form on the ICOT website (www.icot.ie – go to Students and choose Request Form) and apply for “Return to Class”. The student concerned will then be returned to the list and contacted to inform him/her of this, and must return to class on the appointed day.
Any student who does not fill in the Request Form within a week of being removed from the list will receive a second warning letter. Likewise, a second offence will result in a second warning letter.

After three warning letters have been received, the next offence will result in expulsion and the GNIB being contacted. Please note that ICOT College is not obliged to send three warning letters prior to expulsion. Students who are proved not to be genuine students, or who engage in abusive behaviour, may be expelled without notice.

The student has 5 working days to reply and resolve the issue. If there are mitigating circumstances, students may appeal their removal from the school register through the ICOT website and by requesting “Appeal against Expulsion”. The student will be called for a meeting attended by an ICOT College Senior Admin staff member (including the Principal). ICOT College will present the student with a copy of all recorded warnings and their Attendance Record. The student will have an opportunity to make their case, for example, an illness with the requisite doctor’s note or compassionate leave. Any judgment will be made in coherence with ICOT College’s stated principles regarding attendance and in strict accordance with the regulations from the GNIB regarding visa students. If in doubt, the College will contact the GNIB and seek clarification. Further to this, ICOT is obliged to inform GNIB of any student whose attendance drops below 85% and prolonged low attendance will also result in warning letters being sent out. If the student does not improve, more warnings will be sent.

In case of sickness, students must contact the school on the first day and each subsequent day, and present a doctor’s certificate on returning to school. Without this proof, it will be classed as an unauthorised absence, and warnings will be sent. Medical certificates cannot and do not replace attendance, but are used to justify low attendance to the College and to GNIB.

European students and others not on student visas are also expected to attend fully, even though they are not bound by GNIB rules, and may be removed from the list or expelled for non-attendance. All students of ICOT College are treated alike. Non-attendance is disruptive to the class and to the learning process.
ICOT College Certificates are only given to students who satisfy the 85% attendance regulation and take the mandatory end-of-course exam.

Classes start at 9:00 am and 1:00 pm. Students should do their best to arrive at these times as they will not receive attendance for the first half of class if they arrive more than 15 minutes late. Students arriving up to 15 minutes late must not disturb the class as they enter. Classes end at 12:15 pm and 4:15 pm. Anyone leaving early will not receive attendance for the second half of the class. If there is an emergency, students may request permission from the Director of Studies to leave up to 15 minutes early. Work will not be accepted as a reason to leave early. Nobody may leave more than 15 minutes early without losing attendance for that half of the class.

Students are expected to willingly and actively take part in any and all classroom activities, to speak English at all times, and to respect their teacher and classmates. Students who do not comply with these rules may be asked to leave the classroom with the loss of attendance for that half of class.
Any student found to be tampering with the attendance list on behalf of themselves or any other student may be expelled without prior warning.
No member of staff may accept or request money or gifts in exchange for falsifying attendance. Any such request should be reported to the management immediately.

Any student whose name is not on the attendance list must go to the Reception office immediately and may not sign the list. In any circumstances, signing at the bottom of the attendance list is prohibited. Students may not leave the classroom for significant lengths of time during the class. The teacher may remove his or her attendance for absences of more than 15 minutes.